Returns & Exchanges
At Saeed Jewelry, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 30-day return policy for all unworn, original condition pieces.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Place the jewelry in its original velvet box and protective packaging to ensure the item is not damaged during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your shipping box.
- 4.Refund Processing
Once our gemologists inspect the returned item, your refund will be processed back to your original payment method within 5-7 business days.